CAD-IT strives to ensure that all our customers experience world-class services and support from our team of technical experts which includes application experts, doctorate and master holders.
includes, but is not limited to, the following exclusive benefits
Provided via traditional channels (phone/fax/email), online tools, and onsite consultation. Followed by global partner support.
Utilized for customer assistance using a knowledge base of product information.
Includes software release updates, patches, bug fixes, and new version releases.
Grants entry to resources like knowledge bases, software downloads, documentation, tutorials, FAQs, and error reporting.
Provides priority access to technical resources, custom workshops, and CAD-IT’s workshops.
Offers priority registration to CAD-IT events, conferences, training, and special pricing benefits.
Includes complimentary server machine and account name changes.
Provides insights into product/service usage and offers a feedback channel for continual improvements.
Tailored user meetings, in-house seminars, and training courses.
Regular mailer updates, webinars, and CAD-IT organized events for staying informed about industrial and technological trends.
Exclusive rates for specialized and group staff training.
Please reach out to us if you have any questions regarding sales, support, services or general questions.